Privacy Policy
Effective Date: 30-10-2024
Sri Veeralakshmi Home Care (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with us for appliance sales and services. By using our services, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
- Personal Information: When you contact us for appliance purchases or service bookings, we may collect information such as your name, address, email address, and phone number to complete your orders and provide service support.
- Purchase Information: We may collect details about your appliance purchases and service requests to provide relevant support and follow-up services.
- Usage Data: We may collect data regarding your interactions with our website, including IP addresses, browser types, and pages visited, to improve your online experience.
2. How We Use Your Information
We use the collected information for purposes such as:
- Fulfilling orders, processing payments, and providing customer support for appliance purchases and repairs.
- Sending updates, promotional offers, and service reminders (with an option to unsubscribe from marketing communications).
- Enhancing our website, services, and customer support through usage analysis.
3. Sharing of Information
We do not sell or rent your personal information. We may share your information only in the following cases:
- Service Providers: With trusted third-party providers who assist us in operating our business and delivering our services, subject to confidentiality agreements.
- Legal Compliance: If required to comply with applicable laws or respond to legal processes.
4. Data Security
We take reasonable precautions to safeguard your personal information from unauthorized access, alteration, or disclosure. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
5. Cookies
Our website may use cookies to enhance user experience. You can set your browser to refuse cookies; however, this may impact certain website features.
6. Your Rights
You may request access to, correction of, or deletion of your personal information at any time by contacting us at sriveeralakshmihomecare@gmail.com.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
8. Contact Us
If you have any questions or concerns regarding this Privacy Policy, please contact us at:
Sri Veeralakshmi Home Care
Email: sriveeralakshmihomecare@gmail.com
Thank you for trusting Sri Veeralakshmi Home Care with your appliance needs.